Last Updated: January 2024
Welcome to Atlas Railroad Sales Shop! These Terms and Conditions govern your use of our website at scaletrainpro.com and your purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.
At Atlas Railroad Sales Shop, we’re passionate about serving the model railroading and hobbyist community with quality products and exceptional service. These terms are designed to create a transparent and fair relationship between us and our valued customers.
1. Acceptance of Terms
By accessing and using scaletrainpro.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and any other policies posted on our site. If you do not agree with any part of these terms, please do not use our website or services.
2. User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide accurate, current, and complete information during the registration and checkout process
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Use the website only for lawful purposes and in accordance with these terms
- Not use our website to engage in any fraudulent activities
- Be responsible for all activities that occur under your account
- Ensure that you are of legal age to form a binding contract in your jurisdiction
3. Products and Services Description
Atlas Railroad Sales Shop specializes in model railroading and hobby products including but not limited to:
- Model train equipment in various scales (HO, G, etc.)
- Locomotives and rolling stock
- RC rock crawlers and vehicles
- Structures, buildings, and diorama supplies
- Electronics, light kits, and batteries
- Scale parts and option parts
- Track and accessories
We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that product descriptions, images, or other content are entirely accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition according to our Returns Policy.
Important Note: Some products have specific usage requirements or limitations. Electronics, batteries, and certain scale parts may have special handling instructions which will be provided with the product. It is your responsibility to read and follow these instructions.
4. Order and Payment Terms
Order Process:
When you place an order through our website, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for any reason at our discretion.
Payment Methods:
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. By providing payment information, you represent that you have the right to use the payment method.
Pricing and Taxes:
All prices are shown in US dollars. We reserve the right to adjust prices at any time without notice. You are responsible for any applicable sales tax, import duties, or other taxes/fees associated with your order, which may be added during checkout or collected upon delivery.
Order Confirmation:
After placing an order, you will receive an email confirmation acknowledging receipt of your order. This email is not an acceptance of your order, but a confirmation that we have received it. Acceptance of your order and formation of a contract will occur when we send you an email confirming that the goods have been dispatched.
5. Shipping and Delivery
We ship to most regions globally, excluding Asia and some remote areas due to logistical constraints. Please refer to our Shipping & Returns Policy for detailed information about:
- Order processing time (1-2 business days)
- Shipping methods (Standard: DHL/FedEx; Free: EMS for orders over $50)
- Estimated delivery timelines (10-25 business days after shipment)
- Shipping costs
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by customs processing, weather conditions, carrier delays, or other factors beyond our control.
Risk of loss and title for products pass to you upon our delivery to the carrier.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. Please review our detailed Returns & Exchanges Policy for comprehensive information about:
- Eligibility period (15 days from receipt of shipment)
- Return conditions (new, unopened, unused items in original packaging)
- Non-returnable items (electronics, opened packages of small parts, used items)
- Return process (initiate via email to [email protected])
- Refund timelines and methods
Return shipping costs are the customer’s responsibility unless the return is due to our error.
7. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Atlas Railroad Sales Shop or our content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, modify, display, prepare derivative works of, or otherwise use any content from our website without our prior written consent. The “Atlas Railroad Sales Shop” name and logo are trademarks belonging to us.
You retain all ownership rights to any content you submit, post, or display on or through our website. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, publicly perform, publicly display, reproduce, and distribute such content.
8. Account Termination
We reserve the right to suspend or terminate your account and refuse any and all current or future use of the website for any reason at any time. Such termination may result in the forfeiture and destruction of all information associated with your account.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Atlas Railroad Sales Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of or inability to access or use the service
- Any conduct or content of any third party on the service
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our service
- Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our service by any third party
Our total cumulative liability to you for all claims arising from or relating to these terms or your use of the website shall not exceed the amount you paid to us in the six months preceding the event giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Atlas Railroad Sales Shop and its officers, directors, employees, and agents from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with:
- Your access to or use of our website
- Your violation of these Terms and Conditions
- Your violation of any rights of any third party
- Any user content you post or share on the website
11. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
Any dispute arising from these Terms and Conditions or your use of the website shall be resolved through good faith negotiations between the parties. If such negotiations fail, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Saratoga County, New York.
12. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. We will post the revised terms on our website with an updated “Last Updated” date. Your continued use of the website after any changes indicates your acceptance of the modified terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Address: 2457 West Virginia Avenue, Greenfield Ctr., US 12833
Thank you for taking the time to review our Terms and Conditions. We appreciate your trust in Atlas Railroad Sales Shop and look forward to serving all your model railroading and hobby needs.
Happy Modeling!
The Team at Atlas Railroad Sales Shop
