Last Updated: January 2024

Welcome to Atlas Railroad Sales Shop (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website scaletrainpro.com or make a purchase from us. By using our site, you agree to the practices described below.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. This includes:

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, and payment information (e.g., credit card details processed via encrypted channels). Note: We do not store payment information on our servers.
  • Transaction Data: Details about your orders, including products purchased (e.g., locomotives, scale parts, electronics), order value, and payment method.
  • Technical Data: Information about your device, IP address, browser type, and pages visited on our site, collected through cookies and similar technologies.
  • Communication Data: If you contact our support team at [email protected], we may retain your messages and responses.

2. How We Use Your Information

We use your data for the following purposes:

  • To process orders and deliver products (e.g., shipping G Scale trains or RC rock crawlers to your address).
  • To communicate with you about orders, updates, and promotional offers related to model railroads and RC hobbies.
  • To improve our website and product offerings based on user preferences and browsing behavior.
  • To ensure security and prevent fraud, using industry-standard encryption for all transactions.
  • To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We value your trust and only share your information under specific circumstances:

  • Service Providers: We partner with trusted third parties (e.g., payment processors like PayPal and credit card companies) to facilitate payments and shipping. These providers access only the data necessary to perform their functions.
  • Legal Compliance: We may disclose information if required by law or to protect our rights, such as in response to a court order.
  • Business Transfers: In the event of a merger or sale of our business, customer data may be transferred to the new owners.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data’s security is our priority, reflecting our commitment to the hobbyist community:

  • Storage: Data is stored on secure servers located in the United States. We retain personal information only as long as necessary to fulfill orders or comply with legal requirements.
  • Security Measures: We implement robust protocols, including encryption (SSL technology), regular security audits, and strict access controls. As noted, we never store payment details on our systems, reducing the risk of breaches.
  • International Transfers: While we serve customers globally (excluding Asia and some remote areas), data may be processed in the US or other regions with adequate privacy laws.

5. Your Rights

As a user, you have rights regarding your data, consistent with global privacy regulations (e.g., GDPR for European customers):

  • Access and Correction: You can review and update your account information by logging into your profile on our site.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in our communications.
  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

  • Types of Cookies: Essential cookies (for site functionality), analytics cookies (to track site performance), and marketing cookies (to show relevant ads for products like HO scale trains or RC vehicles).
  • Control: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.
  • Third-Party Tracking: We use tools like Google Analytics to understand how users interact with our site, such as which menu categories (e.g., “Locomotives” or “Toys & Hobbies”) are most popular.

7. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or laws. The revised version will be posted on our website with an updated date.

8. Contact Us

If you have questions about this Privacy Policy or your data, reach out to our support team:

Email: [email protected]
Address: 2457 West Virginia Avenue, Greenfield Ctr., US 12833

Thank you for trusting Atlas Railroad Sales Shop with your hobby needs. We’re dedicated to protecting your privacy as meticulously as we craft our model railroad and RC products. Happy Modeling!